Telemarketers

Reps are expected to make 80-100 cold calls per day to source a pipeline for new business. You should also be running demos with scheduled appointments--you can even run a demo on the fly with a prospect that becomes warm on the first cold call.

Teamwork, research, strategy, and engaging in other potential Service Express customers. I work with my team members in Grand Rapids as well as partner with colleagues in Houston and Minneapolis to strategize the gaining of new business and new clients.

The day in the life was that we took over 20 inbound calls and learned the software called InContact. The teams we had were about 15 people or so. The training was a good experience everyone was friendly and helpful and wanted you to succeed.